okay. so, we inherit a house. has lots of stuff in it. sorting through everything, find lots of different types of empty containers. don't think much about (first mistake I know). anyways, use some crates for storing stuff, just dropping items in. Then due to idiot children who place another house on the account, house goes condemned. we have to move everything. get moved, now trying to sort through things. G/f opens a crate - insta death. wow, okay was trapped crate. she gets rez'd, and having only played a few weeks she knows no better - trys opening it again - insta death. I get there, rez her again, do telekinesis on the crate about 5 times.. nothing. I go over, open it no problem. Figure its taken care of. She locks it down. Few hours later - she is dead again - its retrapped? I get there and do about 20 telekinesis on it - all of them set off traps. Cant get it untrapped now. Send in help request to be able to get our items out of the crate. Canned response first one - saying report as bug and will take further investigation, and sorry any lost objects can't be returned. umm duh.. nothing is lost, and already submitted bug report too. Send in another help request. same canned response EXCEPT they left out stuff about lost items. Now on 3rd request asking why they cant come and make the crate accessible so we can get our stuff out of it, or just remove it for us.. whatever. so, one, any thoughts on what is up with the crate? and figures about nice GM support.