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[CA Europe Notice] Want to become a MapleStory or Combat Arms Game Master?

Discussion in 'Combat Arms Europe' started by Taylor, Sep 7, 2012.

  1. Taylor

    Taylor Former Stratics CEO (2011-2014)
    VIP Stratics Veteran Supporter Alumni Stratics Legend Campaign Benefactor Alumni

    Joined:
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    Hello Players,

    Here at Nexon we are constantly working to improve our game offering to all of our players. A large part of that involves good customer service, by having a skilled and efficient team to help support our players with their regular problems and queries. Because of this need, we are now looking for applicants to fill the following positions:

    Combat Arms:
    4 Home Game Masters

    MapleStory:
    3 Home Game Masters

    (Please remember that these positions are for Nexon Europe and for the European services of these games).

    Here’s a little more information about the position:

    Position: Home Game Master

    Location: Work from home

    Hours: Minimum of 15 hours per week
    Age: 18+

    Responsibilities:
    - Primarily handling Player Support Requests

    Other tasks will include:
    - Active in catching, tracking and reducing game exploits and those who use them
    - Running of in-game games and events
    - Being a regular presence in the game and community
    - Forum Moderation
    - Review of player feedback from events

    Desired traits:
    - Excellent in aiding fellow players with game/website problems
    - Motivated and enthusiastic in dealing with a variety of tasks
    - Friendly and understanding when dealing with other players
    - Professional work ethic and good time management
    - Flexible working hours, especially around the weekend
    - Experience in forum moderation and community involvement
    - Ability to work with others in a team to accomplish goals
    - Excellent English skills both written and reading
    - Good in-game knowledge, preferably high level (Rank Major+ in Combat Arms or 160+ in MapleStory).

    As we at Nexon Europe serve an international audience, we will require candidates with the following language skills:

    Combat Arms:
    Should be a native English or German or Turkish speaker
    Must have excellent English skills
    Any other language skills are a plus.

    MapleStory:
    Must be a native English or German speaker
    Must have excellent English skills
    Any other language skills are a plus.

    The job will also involve working alongside our Office GMs to offer a continuously good service experience to all of our players.

    If you require more information or would like to apply, please send an email to
    [email protected] along with your CV (Resumé) and a short paragraph detailing why you would be suitable for this position. Please also supply your in-game character name.

    Applications will close on 17th September at 19:00 (CEST) and we will inform selected candidates shortly afterwards.


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