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Cannot Reactivate Account - Sorry. This page is currently unavailable

Discussion in 'UHall' started by JC the Builder, Jan 22, 2010.

  1. JC the Builder

    JC the Builder Crazed Zealot
    Stratics Veteran

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    I am trying to activate an account by credit card but it keeps telling me "Error! Sorry. This page is currently unavailable. Please try again later." when I try to submit my credit card information. I tried a different card and it gave me the same error. :(

    Anyone else experiencing this?
     
  2. Ezekiel Zane

    Ezekiel Zane Grand Inquisitor
    Stratics Veteran Stratics Legend

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    I still have a week or two left before I reactivate the one account I have that is just holding a house but i'll give it a try early just to help out.
     
  3. Ezekiel Zane

    Ezekiel Zane Grand Inquisitor
    Stratics Veteran Stratics Legend

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    Yes JC I got the same "error message." I couldn't even log into the account to re-activate it.
     
  4. sablestorm

    sablestorm Babbling Loonie
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    Yeah, I heard of other people having issues, but I was able to activate an account earlier this morning. Billing server must be having issues.
     
  5. Galad

    Galad Journeyman
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    I've been having that issue for a long time.
     
  6. sablestorm

    sablestorm Babbling Loonie
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    I have a friend who has been experiencing major lag issues for UO. There's a hop at SJC.ea which hangs on him a lot. I wonder if you guys are experiencing the same thing, but to the billing server.

    He doesn't even bother playing these days because of it.
     
  7. Tina Small

    Tina Small Stratics Legend
    Stratics Veteran Stratics Legend 4H

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    Try this and see if it works for you:

    1. Go to the Billing Info tab and use the link on that page to input your billing information, including credit card information.

    2. Once you've completed the process of updating this page under the Billing Info tab, go to the Subscription Info tab and click the "Reactivate Subscription" link. Select the billing frequency option you want. Then scroll down towards the bottom and make sure the credit card information is correct. (You will probably see your address information already entered for you but the credit card fields will be blank.) Press Okay on that page and the one that follows and wait for the confirmation that your subscription is active.

    Good luck.
     
  8. Cear Dallben Dragon

    Cear Dallben Dragon Babbling Loonie
    Stratics Veteran Stratics Legend

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    oddly, JC, i got this message 100000 times today. I had to try 100000 things then a different card to get it to work. odd.
     
  9. JC the Builder

    JC the Builder Crazed Zealot
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    I tried again a moment ago and it worked. I am glad it was not a persistent problem because my house decays in 2 days.
     
  10. KalVasTENKI

    KalVasTENKI Babbling Loonie
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    JC I hope you get you're account up bud.

    I'm glad I re-opened mine Last Weekend.
     
  11. Tukaram

    Tukaram Guest

    I just reactivated my account 2 days ago with no problems.



    (hi guys - if anyone remembers me)