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European players cut off by Sprintlink.

Discussion in 'UHall' started by Petra Fyde, Sep 19, 2008.

  1. Petra Fyde

    Petra Fyde Peerless Chatterbox
    Stratics Veteran Alumni Stratics Legend

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    Players in various European countries are currently unable to play. We are unable to connect to the patch server, the log in server and even uo.com.

    Our trace routes fall at
    sl-bb21-lon-11-0.sprintlink.net 213.206.128.58. There is no trans-Atlantic connection.

    Our isps can't help, it's off their network.

    Sprintlink can't be reached, we're not their customers.

    What the heck can we do?
     
  2. Hoffs

    Hoffs Gilfane Keeper of the Hall
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    We can cry.

    *whaaaaaaaaaaaaaaaaaaaahhhhhh*
     
  3. Farsight

    Farsight Crazed Zealot
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    Sprintlink = evil (at least today)

    As far as I know, the only thing we can do is wait and hope for a fix. And they have 3 hours to find one! (Then my play time begins)
     
  4. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    I found an email address:
    [email protected]

    I sent this message:
    Dear Sir
    Hello. I am a gameplayer trying to connect to my game server without success. Many of my friends are having the same problem. Our traceroutes all fail with the last working server being
    sl-bb21-lon-11-0.sprintlink.net 213.206.128.58 10 16ms


    We are trying to connect to: The game company's website - uo.com. (159.153.199.107)
    our patch server (159.153.199.100) and our log in server (159.153.196.41)

    Most of us are cable customers in the UK but some are in Mainland Europe. Can you help please?


    Maybe if everyone affected sent a similar message, edited as appropriate to your location/situation?
     
  5. Frarc

    Frarc Stratics Legend
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    i'm back in! Time to get my ghost and rez me :)
     
  6. Cuprium

    Cuprium Guest

    I still can't get in. Ugh.

    However, I've sent an email to Sprintlink as well with the results of traceroutes done through their servers (Looking Glass service on www.sprintlink.net). Hopefully we might see some progress soon.

    Fingers crossed ...
     
  7. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    I'm in too.
     
  8. Cuprium

    Cuprium Guest

    Connection at last! Come back, Sprintlink, all is forgiven ...