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[EVE News] Temporary problems with a few payment methods

Discussion in 'EVE News' started by EVE News, Oct 19, 2012.

  1. EVE News

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    Apr 12, 2011
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    We are experiencing temporary issues with a few of the payment methods we offer when customers are either upgrading existing trial accounts, or paying for new accounts. This is not affecting any recurring subscriptions or accounts that have been paid for previously. The symptoms are that the affected accounts get disabled the moment they are paid for. The payment methods in question are as follows:
    Our web engineers are working on solving this with the utmost urgency and we will keep you posted on any developments. If you have experienced this problem, Please file a petition in the 'Billing & Account' category, and our billing team will take care of you.
    Thank you for your patience.

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