Just an FYI for anyone that is thinking about purchasing any codes for UO right now.... apparently the website is screwy and you can purchase a code and they WILL bill you but you will NOT be getting the email with the code. I'm told after spending 2 hours trying to contact customer support this morning that it's not functioning and they have NO ETA on when it will be fixed. I'm rather P.O.ed with EA still right now and I told them that "good" customer support would be to take the site all the way down so you don't end up with a bunch more players who are totally ticked off. I mean it's one thing to go to the website and have it say "Temporarily out of service" and to check back later.... but it's another thing entirely to let me buy something thinking I'm getting in and then to force me to play the waiting game and have to call you all ticked off because I didn't get my email and then have you tell me the website is down... Doesn't take rocket science to figure out that if the code part isn't working you should shut the WHOLE THING down. This is why EA customer service sucks... When they are too stupid to realize that people will be pissed when they purchase something and don't get it... I'd rather know the website is down and to check back later than to be allowed to buy something I'm not getting. And no they have no idea if I will ever get my purchase. They don't have any way to even refund me because they can't see that I made a purchase at all either. All that is down. The only thing up is what looks perfectly normal... And yes you can go right ahead and buy something and waste money because it'll let you do that... but you can't get a code. So warning you all now DO NOT buy anything off the store until further notice. I suppose when I finally do GET my code I'll let you know... but for now I'd like to save you all the headache I just got.