This is just an FYI in case anyone else has been considering cancelling an account. The only option you get for cancelling an account is to cancel it immediately and forfeit any unused paid-up game time. I was told by another player that I should get also get an option to cancel at the end of the billing cycle. I even submitted a question to EA's support area last night and got a response this morning that I would get two options: cancel immediately or cancel at the end of the billing cycle. Unfortunately, neither party is correct. Immediate cancellation is the only "option" you actually get, even if the account is in "good" standing and paid up through the end of this year or January or February of next year. I guess the message from EA and whoever is in control of the account management website is that if you want to cancel, they're more than happy to make it pain-free for you and cut off your addiction RIGHT NOW. No lingering and drawing out the pain of quitting.