1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice
  3. Greetings Guest, Having Login Issues? Check this thread!
    Dismiss Notice
  4. Hail Guest!,
    Please take a moment to read this post reminding you all of the importance of Account Security.
    Dismiss Notice
  5. Author Wes Locher has teamed up with Stratics for a giveaway of his new book Braving Britannia. This book explores the history and impact of Ultima Online and includes interviews from current and past dev team members as well as many UO and Stratics community members. Click here for more details!
    Dismiss Notice

Good customer service

Discussion in 'UHall' started by Kaj, Feb 12, 2008.

  1. Kaj

    Kaj Lore Keeper
    Stratics Veteran

    Joined:
    Dec 23, 2007
    Messages:
    970
    Likes Received:
    5
    I know a lot of people rip on EA's customer service (heck I've even complained about it..), but this morning I had a good experience, so I think it's fair to also make a post about that.

    I had a problem with some veteran rewards in my house. I paged a GM, within 10 minutes one contacted me (Visrias), he (or she) was very polite, solved the problem within 1 minute and even showed up ingame and left with some fancy lightning.

    No referral to a website or anything, just solved it. Excellent [​IMG].