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Help with login stuff (not sure if maintenance related or not)

Discussion in 'EA Land/The Sims Online Stratics Forums' started by Jyellybean3, Mar 27, 2008.

  1. Jyellybean3

    Jyellybean3 Guest

    I am not sure if this is related to the "down for maintenance" thing or not. I am on a free account and when I try to log in it says my paid subscription has expired. Is this related to the game being down for maintenance or is this a whole other issue? I didn't start this as a paid account, I signed up for a free account, so if anybody knows that would be great. I would hate to think they were letting people start free accounts only to suddenly say your account is no longer free.
  2. MandiK

    MandiK Guest

    Mine as well, I tried logging in with a couple different free accounts I have and none of them will log in.
  3. Guest

    Guest Guest

    I have this issue too, with my second (free) account. My paid subscription can't have run out because I never paid on that account to begin with. I can't login.

    Please tell me this is a bug! [​IMG]
  4. Colby

    Colby Guest

    Ditto that...same thing is happening to me.
  5. I'm able to login to my second account with no problem. I wonder if it would help to update that one to TC3, then logout and try to go to EAL?
  6. Guest

    Guest Guest

    I have a free account to. Mine is like getting hung on 100%!


  7. Colby

    Colby Guest

    Just tried that, and it didn't work for me. It keeps saying, your 14 day free trial is over, account suspended, go update billing info to reactivate subscription, like I can't play without paying now. Funny thing is, my free player is over 14 days by a week at least and I just get this now...kind of weird.
  8. alohaskills

    alohaskills Guest

    I have that problem too...Also, a few times when I try to log in and think it will finally put me in game...poof, all log in screens vanish.
  9. alohaskills

    alohaskills Guest

    Oh and blah, now I see my siggy isn't working either! Ugggggh!
  10. Jyellybean3

    Jyellybean3 Guest

    I have had mine for well over 14 days too. I just hope it's a glitch because I would be royally mad if they lured us here for "free" and changed it so we can't play for free anymore without so much as even a notice in advance.
  11. Guest

    Guest Guest

    I am absolutely certain it is a glitch.

    It may have to do with a database patch they removed to get the game servers back online. (just guessing on that one!)

    ...it has been a bad couple of days for the servers. [​IMG]

    Please email the Dev team with as much detail as possible.....to [email protected]