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House going down and bye all. Ef EA

Discussion in 'UO Pacific' started by Paranoia2mb, Nov 21, 2013.

  1. Paranoia2mb

    Paranoia2mb Journeyman
    Stratics Veteran

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    Hey guys, since EA customer service is utter ****.

    For some reason they stopped taking my card that I've been using for ever and on any other MMO I play too.

    So my account has been ****ed closed and my house is bound to fall.

    Fel, Trinsic, go out the left of the gate, follow the river creek til it ends.

    I'm f'ing pissed after 10+ years of playing and I get screwed over like this. I'm 100% done with this. Had good times.

    Sucks it hand to end like this. I was going to place a new 18x18 as well, but **** me and loyal customers right?

    Anyways, have fun with all my goodies. Especially my soulstone. lol
    *ugh so pissed* lol
     
  2. Assia Penryn

    Assia Penryn The Sleeping Dragon
    Stratics Veteran Alumni

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    Try to contact Mesanna. Some folks have had luck with trying to get their problems fixed when it comes to customer service with her help.
     
  3. Mesanna

    Mesanna UO Producer | Dark OverLady
    VIP Stratics Veteran Stratics Legend

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    Paranoia I know your upset but would you like to see if we can figure this out together? Please contact me at [email protected]. If your houses are in danger I will add time to your accounts until we can resolve this issue.
     
  4. Paranoia2mb

    Paranoia2mb Journeyman
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    Tyvm Mesanna,
    Email has been sent to you via my gmail account. I'm currently overseas and my gmail is linked to my phone so I can reply to that a lot quicker.
     
  5. Flutter

    Flutter Always Present
    Stratics Veteran Alumni Stratics Legend

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    This is a major reason why UO is still alive. Thank you Mesanna
     
    Paranoia2mb and startle like this.
  6. startle

    startle Siege... Where the fun begins.
    Stratics Veteran Stratics Legend Gilfane

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    Flutter said it all ^^^^^^
     
    Flutter likes this.
  7. Paranoia2mb

    Paranoia2mb Journeyman
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    Yup!

    Mesanna saved the day!


    "
    Hi Travis,

    Looks like Gobal Fraud fixed your issue can you please try to re sub your account again.

    Mesanna"

    I just don't understand how the regular Support is really hit or miss, but when it's handled almost on a personal level, it gets done.
    It's funny because the regular support just stopped replying to my messages. Almost feel like filing a complaint, but whatever I suppose.

    +forever Mesanna

    Don't know what power Mesanna has, but it felt like an E8 going in and rippin ass for an E2. haha
     
    startle likes this.
  8. Paranoia2mb

    Paranoia2mb Journeyman
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    Even got a month of game time added in before the issue was fixed just to save my house! :D

    This is how customer support should be done.

    I really need to find a group of people to play with and familiarize myself with this new content. I used to be with TaR. Can't contact because my ICQ is on my old pc back in the States. >.<
    How good is High Seas?
    I loved fishing and doing SOS'

    Also, is lock pikcing/treasure hunting any good now a days?
     
    DJAd likes this.
  9. Lorax_Pacific

    Lorax_Pacific Lore Master
    Stratics Veteran Stratics Legend

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    Glad this worked out for you. Yes treasure hunting is awesome now. Go to that forum and review templates and get questions answered.

    -Lorax
     
  10. Lord Nabin

    Lord Nabin High Council Sage - Greater Sosaria
    Professional Stratics Veteran Supporter Stratics Legend Glorious Lord ACW

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    This is the real deal when it comes to UO. Thank you!
     
    startle likes this.