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How can I tell when my account was inactive

Discussion in 'UHall' started by lindzschaper, Aug 23, 2011.

  1. lindzschaper

    lindzschaper Guest

    Okay, so I am one of those that renews my accounts every three months to keep my homes from crashing... how do I find out the subscription inactivation date? I have looked everywhere on the site and the only thing I can find is that is, in fact, inactive.... duh! lol
    Someone please help!
    Thanks in advance :)
  2. Pinco

    Pinco UOEC Modder
    Stratics Veteran Stratics Legend

    Jul 25, 2005
    Likes Received:
    If you have used the game time code on your account, the Holy Spirit will come to you and tells when the account will go inactive, then you must pay him in cash for a new gtc since EA can't handle it for now :D
  3. DevilsOwn

    DevilsOwn Stratics Legend
    Governor Stratics Veteran Alumni Stratics Legend

    Oct 27, 2003
    Likes Received:
    sorry, I don't have an answer for you, but I thought that since you opened a thread about finding things on the new account management page I would simply add my question here :)

    there must be people that had game time on their accounts, waiting to be used, before this migration began..... I know that I was supposed to but it had been lost, and I was waiting to see if it showed up after the migration

    I am unable to see anywhere that this information might be listed, can someone help me out?
  4. lindzschaper

    lindzschaper Guest

    Gee... Thanks lol
  5. Tina Small

    Tina Small Stratics Legend
    Stratics Veteran Stratics Legend 4H

    May 12, 2008
    Likes Received:
    Check the e-mail for the e-mail address that you had on your UO account before the migration. You should find an e-mail with the subject: UO Subscription Expiration Notice that told you the account name and that it would expire in 7 days. If you can find that old e-mail, you should be able to roughly guesstimate when the account expired under the old accounting system.

    I haven't received any expiration notices yet under the new system, so I don't know if they contain similar information. I notice that if you went into the account center last night to enter credit card information for an account that was "closed" (and that you thought you'd already set up to pay!), you receive two e-mail messages as a result. The first one has a subject line of "Bioware Mythic - Account Change Notification" but is utterly useless because it doesn't tell you which EA Account had a change nor which game account under that EA Account had a change nor does it tell you what kind of change was made. Utterly useless. The second e-mail you get has a subject line of "Bioware Mythic - Purchase Notification." It is slightly better than the change notification e-mail because it actually tells you which EA Account was used to make a purchase, what kind of purchase was made (e.g., UO 1 month subscription, and the purchase amount with taxes), but it also doesn't tell you which game account the purchase applies to!!

    Hopefully, e-mail messages telling you that an account has expired will be more informative. However, I kinda have my doubts we'll even get such e-mail messages. So, if you're playing the 2 months off, 1 month on game, you may have to start manually keeping track of account closings and openings manually and hope and pray the decay period stays at 90 days. Also, I'm guessing that MAYBE once we have accumulated more history on this new account center, perhaps accounts that were open after the migration and then are closed will have more history on them so you'll be able to see when the account closed. Somehow, though, that just doesn't jive with what we're seeing so far. Account service reps may be able to see history, but I think the UI they built for players isn't that fancy or extensive and/or whoever designed it may think we have no need to see that information.

    Anyway, good luck and I hope you can find the old e-mail messages you need.
  6. Woodsman

    Woodsman Guest

    Why don't you look at your banking or credit card website and see when you last paid for an account or gametime. You should then be able to figure out to within a week or so of when your houses will fall.
  7. lindzschaper

    lindzschaper Guest

    I have about 7 accounts, I think, haha... I will try to find my old email about the cancellation... thanks for the advice! :)