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how do i retrieve a forgotten password?

Discussion in 'EA Land/The Sims Online Stratics Forums' started by Zingara, Mar 2, 2008.

  1. Zingara

    Zingara Guest

    I have an old account i haven't used in a very long time and i'm pretty sure i remember the user name but its saying the password is incorrect. I don't see a "forgot your password" link, or if the account has been compromised who would i contact?
  2. nodgree

    nodgree Guest

    Go to EA-land.com and I think there is a link to recover an old account. Click that and I believe there is a "recover forgotten password" link [​IMG]

    Hope this helps!!

    Welcome back btw.
  3. Zingara

    Zingara Guest

    that is very helpful Thank you =)
  4. Zingara

    Zingara Guest

    ok i requested the password but it has been sent to an email address that is prolly old and i don't have access to it anymore is there someone i can call or? i don't want to have to create a new account.
  5. Guest

    Guest Guest

    Call Customer Service, they have helped others get set up when they could not remember their password. =)

    Inside the United States and Canada: dial 1-866-543-5435
    Outside the United States and Canada: dial 650-628-4306
  6. Zingara

    Zingara Guest

    so awesome ty for those incredibly hard to find numbers gonna write them down Im in woot
  7. Guest

    Guest Guest

    Also if you let you give them your Full Name, old Email address, current email address and the last 8 number of the credit card on file they will be able to give you your password. Just let them know that the email address on the account may be old.
  8. Guest

    Guest Guest


    so awesome ty for those incredibly hard to find numbers gonna write them down Im in woot

    [/ QUOTE ]

    If you ever need the numbers, they are kept in a sticky at the top of this forum.

    Gl on retrieving your password!