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Huge Updater Problem

Discussion in 'EA Land/The Sims Online Stratics Forums' started by Stick Figure, Dec 23, 2007.

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  1. Stick Figure

    Stick Figure Guest


    Recently I've been having a lot of trouble running the updater. It was working smoothly until one day it began saying that the system was being tampered with and that uninstalling the system may fix the problem. So, I uninstalled, then reinstalled using the online installer for Ealand. Now, when trying to get in the game, I get no updates, as it immediately says:

    Update Error: There was an error reading from the network.

    It then told me to go to thesimsonline/custhelp.com and search "CASTANET_ERROR__UNEXPECTED_EOF" so I did. No search results came up, and to this time I still cannot get into Sims by any means since it has not updated at all since last installing it.

    Any help would be muchly appreciated!
  2. Guest

    Guest Guest

    Please follow the link Monkeybeartso provided, and post your problem there, so that we may keep all information, regarding this issue in one place.

    Thank you. [​IMG]
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