My hubby has decided that he wants to renew his account in time for amnesty once I told him of all the changes having already been made, to come, and that he could be eligible for amnesty signing up for the free account at first. Problem is, all he can remember is the account name, not the password *or* the e-mail he signed up with. Well, I *think* I remember the e-mail but when I tried to log into that e-mail account it had been closed for inactivity, and I KNOW its not the current e-mail he's using cuz that wasn't created until after he'd already quit. The website says to contact customer support, but anybody that posts here knows what a joke that is, either by e-mail or telephone, so my thought is that the right thing to do is to PM Parizad, so I am going to search the threads to find out her exact user name ([email protected]"something"?) and do that, but I figured I'd ask if that was the right thing to do so I could do the right thing without waiting for a message from her, since I know they are very busy right now, and amnesty deadline is only a week away. Thoughts?