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Jeremy/Devs- Unable to register NEW Accounts

Discussion in 'UHall' started by SilentFoxXy, Jul 30, 2008.

  1. SilentFoxXy

    SilentFoxXy Guest

    I for one, and have spoken with over 12 others who have the same prob-

    We CAN NOT REGISTER A New trial account.

    Registering the NEW EA account is no problem,

    The problem comes when you try to register to UO, and go through the PAYMENT /Credit card process

    You enter your details, hit go, and the page hangs for a few seconds, then a RED message 'This page is unavailable, please try again later'

    It is IMPOSSIBLE to register a Trial account due to this, AND the SYSTEM also DOES still make the $1 test transaction.

    But the account is NOT usable for UO, if you try again, same message, and now 2 $1 requests.

    Maybe a blessing in disguise, BUT surely this is at the cost of possible NEW members to UO??

    yes, I did try with my Mothers card, from her house, no cookies, no nothing, infact Ive tried from several houses, using several cards, still the same result

    Come on EA- FIX your registering system please, I do actually need a KOSHER 5th account for a new shop./storage of museum artifacts

    I have emailed EA, and set MANY New tickets on the support thingy, all they say is please call this number to add your card, I call, it rings and rings, then cuts off. The once it was answered the voice didnt have a clue what I was talking about
  2. The support lady in India must have been in the shower and her mom answered the phone. :thumbsup:
  3. SilentFoxXy

    SilentFoxXy Guest

    Still no response, still- Error this page is ....
    Still billing me $1 EACH TIME

    C'mon EA, Fix it, think how much real custom you are losing.....

  4. Blesh

    Blesh Sage
    Stratics Veteran

    May 12, 2008
    Likes Received:
    I'll predict it magiclly starts working agian after this event is over. that way people cant abuse it to get free tickets. Which is fiinneee by meee
  5. Jahira-Tor

    Jahira-Tor Lore Master
    Stratics Veteran Stratics Legend

    Jun 3, 2005
    Likes Received:
    Your prolly right, i kinda agree with you. However they should have just made trial account unable to do the quest. If this is truely the reason somone cant make a trial account thats pretty lame.
  6. feath

    feath Guest

    i've had that same error for MONTHS. i've tried upgrading an account - nope, got the error. i've tried getting extra storage - sorry, error. i've tried several times. i've given up - and i see by your post, it's still going on.
    i've never had this much trouble trying to give away money!
  7. Jeremy

    Jeremy Guest

    We are actively working on fixing a number of issues with the registration page now - it's not a quick process, primarily because the page is maintained by a third party, but we're on it. I'll try to talk to Cal and get the status on that.
  8. Lord Kynd

    Lord Kynd Guest

    i really hope this isn't a glitch.
    a tad to late tho :(
    young can't go to fel. why can they go into dungeon's ? and why oh why can they run event's ?
  9. Lord Kynd

    Lord Kynd Guest

    all the code's where used up :p
  10. ViviOrunitia

    ViviOrunitia Guest

    Have you ever opened up a trial account using the same credit card? If so, use a different credit card. I have to do it every time I open a new account. 3 times now. Each time I have to use a card that hasn't been used before.
  11. Galad

    Galad Journeyman
    Stratics Veteran Stratics Legend

    May 12, 2008
    Likes Received:
    This has also been happening to me for months.