I've been doing a number of traces and looking at others' and believe I have isolated EA's issue. I have sent my real contact phone to Regine since she is online at the moment and hope she will have someone contact me. They have a configuration issue which can easily be corrected. Someone obviously made a configuration change a week or so ago that started this mess and hopefully I can straighten them out. Folks this isn't the ranting of just another internet armchair quarterback. I do this stuff for a living.