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MASSIVE CHANGE IN EA/ORIGIN SHOP / CANT BUY A ****

Discussion in 'UHall' started by Finley Grant, Sep 15, 2016.

  1. Fridgster

    Fridgster Babbling Loonie
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    Without a doubt the biggest pile pancakes I have seen in a long time. Seriously I'm talking IHOP super stack pile of pancakes. What is so difficult about setting up a shopping cart. That's all you need! Why make a system that is going to check if the base game is still available???? Why would it be being sold on the site if the base game wasn't available? Am I missing something? Either way this is an absolute abhorrent display of incompetence. You're a Multi billion dollar company, please start showing it.
     
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  2. Capt. Lucky

    Capt. Lucky Grand Inquisitor
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    Ummmm did you delete your cookies?
     
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  3. Cyrah

    Cyrah Slightly Crazed
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    No Lucky I did not delete cookies, I was on the site 9/14 buying items with no issues. It changed to what I see now. I do not even see the log in under help.

    Any other ideas and ty for replying. You and advisor Shadowalker are the only ones who tried to help


    .IN Case this happens to anyone else who is as dumb as I am... Ad Block.
     
    #103 Cyrah, Sep 16, 2016
    Last edited: Sep 16, 2016
  4. Uriah Heep

    Uriah Heep Grand Poobah
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    And the deafening silence continues
     
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  5. Nexus

    Nexus Site Support
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    How do we know they haven't? EA is preparing for the big FIFA 17 release, a game that will probably make them 3x what UO has over it's entire existence in the first few days... Where would you be placing your priorities?
     
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  6. Lord Frodo

    Lord Frodo Stratics Legend
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    I am almost %100 sure that a company that is as big as EA is able to do more than one thing at a time. Just because they are preparing for one thing does not mean it is ok to simply ignore the rest of the customers no matter how small they may be.
     
  7. Capt. Lucky

    Capt. Lucky Grand Inquisitor
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    Welp... I guess the whole Anniversary Robe thang isn't a problem anymore.
     
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  8. Fridgster

    Fridgster Babbling Loonie
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    Not sure how they evaluate their business but I tend to view my weakest link as my number one priority to make better.
     
  9. Dot_Warner

    Dot_Warner Grand Inquisitor
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    So 24 hours later, Origin is still a steaming pile. Once again, EA has **** the bed with its gross incompetence and inability to manage a simple e-commerce site. Those things are literally plug and play these days.

    In an interesting twist, Origin says I own the Kings Collection and doesn't even pretend to give me the option to purchase it again, it just tries to open their sad Steam wannabe.

    @Mesanna Your silence in this matter is completely unacceptable and unprofessional. You are the steward of UO. Even if you cannot fix the issue, you can acknowledge its existence and attempt to mollify your subscribers. Just telling us that "Origin is aware of the problem and are working to fix it," is preferable to baffling, anger-inducing silence. Don't wait for a "newsletter" to communicate, post something on uo.com now.
     
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  10. Garen

    Garen Journeyman
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    I tried to buy a 7th character slot and thought I was crazy. Glad it's not just me. Now please fix this because I'm out of soul stones and need to move skills around.
     
  11. Capt. Lucky

    Capt. Lucky Grand Inquisitor
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    Well it's possible she's been unavoidably restrained.
     
  12. Dot_Warner

    Dot_Warner Grand Inquisitor
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    o_O

    By.....?
     
  13. Uriah Heep

    Uriah Heep Grand Poobah
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    Nah, this is business as usual
     
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  14. Flagg

    Flagg Sage
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    And hey, now it is weekend, so surely we can't expect a single word on this in 3 days.

    I'm kinda disappointed nobody in BS even commented on this. Kinda ominous. " We are aware there is a problem and are working on it." would have gone a long way. Nope.
     
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  15. Nexus

    Nexus Site Support
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    Misk....they are married ya know ;)
     
  16. sablestorm

    sablestorm Babbling Loonie
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    The new Origin Store won't accept my EA Card Codes and I can't even find UO 1 Month Game Time Codes on the store anyway. What the heck?
     
  17. Dot_Warner

    Dot_Warner Grand Inquisitor
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    tumblr_loh48313Pa1qkwc9zo1_500-threwupinmymouthalittle_zps07bb944b.gif
     
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  18. Flagg

    Flagg Sage
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    Got this from UO support:

    Thank you very much for all the information you have provided on this matter. The Origin Store issue is something that our team is aware of and they are currently working on a solution to get this resolved by Origin as soon as possible.



    Regrettably, we do not have an estimated time frame for when this issue will be fixed. Please keep an eye on our official forum for detailed information and we kindly ask you to keep trying your desired purchase on the Origin Stores.



    We apologize for the inconvenience, we thank you for your understanding and patience.

    Thank you,

    Ultima Online Support
    Broadsword Online Games
     
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  19. Dot_Warner

    Dot_Warner Grand Inquisitor
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    Which alternate reality did they send that from? WHAT official forum?!
     
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  20. Fridgster

    Fridgster Babbling Loonie
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    :facepalm:
     
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  21. Arroth Thaiel

    Arroth Thaiel Seasoned Veteran
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    Well, since the new Origin store/client isn't linked to the Bioware/Mythic account management system we all love so much (which is why we don't have the "base game" and therefore can't buy anything), maybe this whole boondoggle is leading to a significant change and we get a new account management system that is linked properly to the Origin store/client and a new official forum along with it.


    *Wakes up from dream*
    o.0
     
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  22. Capt. Lucky

    Capt. Lucky Grand Inquisitor
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    I mean isn't the client basically free if you subscribe after 14 days? I mean anyone that wants the UO client can get it for nothing lol
     
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  23. King Greg

    King Greg Lore Keeper
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    Looks like some things are back up to buy now, but OH look at that the discount code no longer works on Sovereigns. o.0
     
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  24. Riyana

    Riyana Operations
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    Pity. I would have bought extras I didn't need. I WOULD HAVE GIVEN THEM MONEY I HADN'T INTENDED TO GIVE THEM. :wall:
     
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  25. Victim of Siege

    Victim of Siege Grand Inquisitor
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  26. AtlanticRealtor

    AtlanticRealtor ICQ 647752375
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    two things:
    1) Origin is back, everything is working as before!!!!!

    2) I TOLD YOU not longer ago that UO will bring back the "OFFICIAL UO FORUM" reason some of the Devs dont post here anymore...

    Login

    [​IMG]
     
    #126 AtlanticRealtor, Sep 16, 2016
    Last edited: Sep 16, 2016
  27. superfrog

    superfrog Journeyman
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    Silly Rabbit, they don't want our money . . .
     
  28. Tyrath

    Tyrath Grand Poobah
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    pass that bag of popcorn over here :)
     
  29. Victim of Siege

    Victim of Siege Grand Inquisitor
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    :popcorn::popcorn:
     
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  30. Meltedmantis

    Meltedmantis Adventurer

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    You can now buy things. Notice that the ORIGIN50 Code no longer works..... the reason for this whole ****ing debacle
     
    ShriNayne likes this.
  31. Lord Frodo

    Lord Frodo Stratics Legend
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    An Error Has Occurred!
    Sorry, registration is currently disabled.
     
  32. Lord Frodo

    Lord Frodo Stratics Legend
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    I think I know why Origin Store blocked all UO stuff. I got a promo code from EA for what was going on and here is what it says.
    Discount codes cannot be used to buy virtual currency
    People were reporting that they were able to buy Sov.s with the ORIGIN50 which was a bug on Origins part.
     
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  33. Beldin Brightaxe

    Stratics Veteran Stratics Legend

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    Those forums were for folks invited to beta test Time of Legends.
     
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  34. Beldin Brightaxe

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    I still can't seem to find game time codes besides the 30 day one, and I have to use that link to find that one.

    Anyone else have luck finding them?

    Sucks about the 50% code. It doesn't work for anything UO related. I was going to buy a bunch of coins if they were half off.
     
  35. GarthGrey

    GarthGrey Grand Poobah
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    This is so laughable, Robes, sovereigns...what next ?
     
  36. Lord Frodo

    Lord Frodo Stratics Legend
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    see post #132
     
  37. Picus of Napa

    Picus of Napa Certifiable
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    That's a shame with the 50% off code not working, I totally wanted to use that. Having never bought anything before I thought that this was the first really good deal :(
     
  38. Kage

    Kage Crazed Zealot
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    Well I bought the Time of Legends Expansion around 3 hours ago and still haven't received anything.... I'm not sure how long it normally takes for delivery.
     
  39. Tanivar

    Tanivar Crazed Zealot
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    Just took the Origin Store link from the CC login window, no game time offered, where are those who are finding game time offered finding it at?
     
  40. Dot_Warner

    Dot_Warner Grand Inquisitor
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    *sighs wearily*

    So we can purchase again. Yay. Game time is missing. Boo.

    Unsurprisingly, the 50% code doesn't work on anything UO now...even though it should clearly work on the expansion packs. Once again, UO player get jerked around. (Digital currencies were expressly prohibited from the sale.)

    I was going to throw money at EA and upgrade several accounts. However, now the only thing I have for all involved is a single-finger salute.

    Get your **** together EA.
     
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  41. Lord Frodo

    Lord Frodo Stratics Legend
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    New customer or an unusual Bank/CC and EA will wait till your card clears, about 24 hours due to all the CC fraud going on.
     
  42. Eärendil

    Eärendil Legendary Mall Santa
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    I like you Americans. You are so much used to being pampered by perfect customer service that you simply go mad when things don't work smoothly and nicely. In other parts of the world this kind of treatment is absolutely normal: Try to pay something worth less than 10 bucks with your Credit Card in a medium German city. Ask your bus driver in Berlin if he explains you where to find a certain place. Ask a lady in the supermarket about the ingredients of a certain sausage. You will always get the one-finger -salute and a comment like: Buy your **** somewhere else. I think Germany is the most customer -unfriendly place on this planet and that's why I am totally relaxed about this issue. It's 100% the same behavior that the Telekom or the railways (Bahn) shows all the time.

    I mean, essentially you guys are right. But you are really pampered by decades of "Hello Sir/Mam, how can I help you? May I carry your bags to your car?" Lol, I mean nobody here would ever do this: "Get your fu****g bags out if my supermarket! No, you are nit allowed to use our completely shi*** customer toilet. You think you want an extra because you are 89 years old or have 5 lil kids? Go to the social services, you beggar!"

    Sometimes I wish I lived at your place, haha
     
    #142 Eärendil, Sep 17, 2016
    Last edited: Sep 17, 2016
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  43. Gilmour

    Gilmour Certifiable
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    Bring back uogamecodes.com - unlikely that will happen...
     
  44. Lord Frodo

    Lord Frodo Stratics Legend
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    I do not know where in the world you have ever been but I know for a fact bad customer service is not the norm any place I have ever been. 21 years in the Navy and I have been to many many places, so no we are not spoiled and if you let people treat you this way then it is your own fault. Or are you trying to tell us that all Germans are rude *******s.
     
  45. Eärendil

    Eärendil Legendary Mall Santa
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    The latter, my friend. The latter. Not all but most of those working in customer service *giggles*

    This was just a little complaint about our problems here. Sorry if it was gotten wrong. As I said: The criticism is absolutely correct but I am used to such nonsense over here. I your world it may be EA-specific, in our world it's everyday experience. Remember that Volkswagen Diesel-crisis? Volkswagen instantly acted in order to please the American customers. The German customers are still waiting for help - for over a year now. In our country, companies treat customers like brown-stinky rectal products all the time. EA behaves like a German company on the home market.
     
    #145 Eärendil, Sep 17, 2016
    Last edited: Sep 17, 2016
  46. FrejaSP

    FrejaSP Queen of The Outlaws
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    Did you not get a code when you finish the payment? You should just have copied it from there. I did buy 1000 Sovereigns and it worked fine and I got the e-mail very fast too but did copy the code from the page, when done buying.
     
  47. Victim of Siege

    Victim of Siege Grand Inquisitor
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    you only get the code at the end of a transaction when you use a verified CC. if you are using a new CC, or are a new user you have to wait upwards of 72 hours to get the code.
     
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  48. Piotr

    Piotr Stratic's Finest
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    I managed to purchase a Rustic Theme package from the Origin Store today.

    I got the code immediately on checkout screen. :smile2:

    BUT, no game time codes in the store right now, not even for 1 month. :frown2:
     
  49. ShriNayne

    ShriNayne Certifiable
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    My husband and I wanted to buy 3 'stuff' packs each for our Birthdays next month, (Rustic, Gothic and King's collection) but of course the 'almost everything' 50% off does not apply to any Ultima products, as usual. :mad: Why do they do this, every time??
     
  50. Coco_Zamis_DF

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    The End is near!!!!!!!!!!

    BS can do its own 50% stuff with the ingame Store. If they want.
     
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  51. Victim of Siege

    Victim of Siege Grand Inquisitor
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