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Need help.. with a billing question...

Discussion in 'UHall' started by Lady Storm, Jan 28, 2014.

  1. Lady Storm

    Lady Storm Grand Inquisitor
    Stratics Veteran Stratics Legend

    Feb 20, 2006
    Likes Received:
    Over the last few months many of my familys CC's we use to pay for the accounts have been updated to new card numbers and bank changes.
    How the hadies do i delete the old cards off the list?
    I remember reading somewhere there was a way... help!
  2. Winter

    Winter Lore Keeper

    Mar 19, 2013
    Likes Received:
    I called EA Customer Service about this a long, long time ago. I was told to stop the auto renew on the old CC, and just add a new payment with the new credit card. The new one starts when the old one expires.

    There is no way to permanently purge the old CC information, unless something has changed.
  3. The Zog historian

    The Zog historian Babbling Loonie
    Stratics Veteran

    Feb 25, 2010
    Likes Received:
    I've never seen a way to delete. I have old card numbers no longer valid.
  4. Lady CaT

    Lady CaT Sage
    Stratics Veteran Supporter

    Mar 24, 2010
    Likes Received:
    In account management there is a button 'update renewal'
    It puts you on a page to choose subscription rates, just hit continue.
    You should be on select your payment method page.
    In the top right corner in grey is 'Manage Accounts'. Click it.
    This should put you on a page to edit credit card info.

    Hope this helps. Good luck
    #4 Lady CaT, Jan 28, 2014
    Last edited: Jan 28, 2014
  5. Mandrake of DF

    Mandrake of DF Lore Master
    Stratics Veteran

    Oct 13, 2009
    Likes Received:
    I read another post about privacy settings that was set to anyone could see your profile. It seems that your EA Mytic account is also the same account you have on www.origin.com. It is the same username and same password, and have a complete log of every transactions you did with your cc on uo, your upgrades with dates etc or any other EA games. (When you into there, check the privacy settings too...)

    It is also a list of CC to use, or delete there.

    Hope that helps...