Seriously! First on January 25, 2012 I tried to purchase the Gothic and Rustic theme pack using the paypal option. This result in a total fiasco. First it cancelled my order. However paypal had paid EA and it showed up on my creditcard statment. When I contacted Origin store at the EA CS phone number I was told it was a paypl problem not theirs. I contact paypal and they say the problem is with EA. They had paid Digital River, the electronic processor EA uses. So after some hunting I find a number and contact Digital River, the person assured me they'd issue me a credit. Yeah they did alright for $2.50, the purchase was $16.05. So I had to go back to paypal who after listening to the circles I had been ran in, credited the rest of the money to my paypal account. Then after waiting I decided to try again tonight to finish upgrading my accounts. I decided to aviod paypal and just plug in my credit card. I get authorization failed, I rechecked and reentered everything. Same thing. This is the very same American Express card I auto-pay for my 6 accounts with every month. I did try by phone but because of my stupidity and confusion I gave the wrong secret word and now I got wait 24 hrs to purchase the upgrades. Mesanna And Jeff Skalski I hope you read this because that is $70.60 you will NOT be getting from me. Now for the love of GOD fix the store!