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Problem with Halloween quest.

Discussion in 'UHall' started by ChReuter, Nov 1, 2009.

  1. ChReuter

    ChReuter Guest

    Ok, this isn't a complaint about not being able to get a robe. I still haven't but don't care much. I do however want to be able to complete the quest. =<

    I have come across a problem where my char seems to be bugged and can no longer use the red sparkles in dungeons. I've tried different dungeons, facets, killing myself, etc etc. Nothing worked. He's bugged for sure. Now my main concern though is the fact that I paged a GM. After waiting for a half hour (Response times have gotten better since my retirement!) I receive the response I wasn't waiting for... The GM said that I need to email the bug as a report and if I inquire again using the GM page function I will receive no response.

    Normally a bug such as this wouldn't bother me much and I would hold a little faith that if I emailed the issue that it would be resolved at some point. I have two problems with the response I received though,

    1. The GM didn't even attempt to resolve it, he didn't do anything. No questions, no other actions I see some people getting when a gm is paged. He just blew me off. and due to the fact that this is a quest and event that is of limited time, I am a bit upset he didn't try to help in the least bit. By the time my email is answered (if at all...) I am fairly certain that the event and quest will have gone the way of the dodo.

    2. His response about any further pages will be ignored. Now, my page wasn't unreasonable. For him to pretty much tell me that the GM staff will not be bothered by me or my issue anymore is a little insulting. Customer service? I felt as though I was being treated as a child.

    Like I said, I don't care that I'm not receiving the cool items or any of that rubbish. I do though want to participate and find it rather disheartening that this GM sees it as a non-issue.
  2. Tjalle

    Tjalle Grand Poobah
    Stratics Veteran Stratics Legend Campaign Supporter Gilfane

    May 12, 2008
    Likes Received:
    Probably a stupid question but did you make sure you had a Soul Harvester in your backpack?

    Cuz I know at some occasions I´ve forgotten to grab a new one when turning one in. So I was running around a bit wondering why the souls wouldn´t be harvested before I found out I forgot to grab a new one. :p

    And yes, sounds like crappy GM respond to me as well...
  3. ChReuter

    ChReuter Guest

    Aye... I wondered the same thing myself, but checked a few times to make sure it wasn't lost.
  4. ChReuter

    ChReuter Guest

    What? I'm not sure if I understand that or not. lol
  5. LordDrago

    LordDrago Certifiable
    Stratics Veteran Stratics Legend

    Jun 26, 2004
    Likes Received:
    Also, make sure that your soul harvester is not full. After picking up 5 red sparklies, it is full and you cannot collect anymore until you turn in the full one. This has also happened to me when I either lose count, or have collected one just as it popped or when it is behind a monster that I run through (argh those wasted seconds!!!!!!)
  6. Harlequin

    Harlequin Babbling Loonie
    Stratics Veteran

    Jun 11, 2008
    Likes Received:
    That happened to me more than once :p. Each time the first thing that came to my mind is that "ahh, maybe it's one of those that can't be collected". Then a couple of secs later, I will realize "doh, my soulharvester is full". There's actually a message that says it's full, but it's on the bottom left and in grey. Makes it very easy to miss.

    By the looks of it, I see lots of other folks make the same mistake too, keeps running around a sparklie trying to collect it even when their soul harvestor is full.

    So OP, check your harvester and see if it's full. Even if not, try to turn it in anyways. Maybe the client update didn't refresh the status of it properly.
  7. Potgut

    Potgut Seasoned Veteran
    Stratics Veteran Stratics Legend

    Jul 22, 2007
    Likes Received:
    maybe you can try with a different char?
  8. Lady Mana

    Lady Mana Guest

    Two things.

    1. check to make sure you have a soul harvester that isn't full (empyy it by double clicking and targeting the alchemist table at Griz's... then double click the soul harvester on the table again).

    2. Log and relog, maybe your Z axis is messed up.