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problem with uo store code

Discussion in 'UHall' started by Norman Bates, Apr 5, 2015.

  1. Norman Bates

    Norman Bates Journeyman
    Stratics Veteran

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    just bought high seas booster and can't make the code work. Is the proper format 6 letters/numbers followed by 5/5/5/5? It used to be, I know they never send it that way, what am I doing wrong? Tx for your help!
     
  2. Lady Michelle

    Lady Michelle Sprite Full SP
    Stratics Veteran The DarkOutlaws, TDO

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    6/5/5/5/5
     
  3. Kirthag

    Kirthag Former Stratics Publisher
    Stratics Veteran Alumni Stratics Legend Campaign Benefactor Evergreen

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    Actually there is a post somewhere that the code-format issue was fixed. Try it both ways. If you don't succeed, send an email to [email protected] and the origin customer service (should be mentioned in your email receipt).
     
  4. BeaIank

    BeaIank Babbling Loonie
    Stratics Veteran Campaign Supporter

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    Also, from what I recall, you use the high seas code only at the account management page, not in-game.
     
    Obsidian likes this.
  5. Yadd of Legends

    Yadd of Legends Babbling Loonie
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    True - you can just copy and paste the codes now - I just did quite a few with no problems, copy and paste - and +1 to High Seas on account management page - I added that one too not too long ago
     
  6. Norman Bates

    Norman Bates Journeyman
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    well, it IS 6/5/5/5/5....and Bealank is right, I needed to input the code on the account management page rather than in-game. Did so, it works fine...tx again for all your help:]
     
    Kirthag likes this.