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Problems activating acct grr

Discussion in 'UHall' started by Vampyre Kitty, Aug 16, 2014.

  1. Vampyre Kitty

    Vampyre Kitty Seasoned Veteran
    Stratics Veteran Stratics Legend

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    I'm trying to reactivate an account I haven't played in awhile but i'm getting this error when i put in my CC info : "We're sorry, but we can't perform transactions to this credit card. Please load a different one." Um what is this? The debit card that was on file is no longer valid as I have a new one. I just activated 4 other accts using the same debit card is this maybe the reason why? Seems to me a looong time ago when Id buy off the origin store i thought I got this same stupid error. Is there any way to override it or someone I can contact? I don't have another debit card I can use. Any advice is appreciated :)
     
  2. DJAd

    DJAd Stratics Legend
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    I dunno about that. Might need to fire off an email to [email protected]. In the meantime you could maybe try and buy a gametime code from the store then apply it to the account?
     
  3. Vampyre Kitty

    Vampyre Kitty Seasoned Veteran
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    I can try but i suspect because its the same billing via origin i may encounter the same issue =( Im going to try thou ty :)
     
  4. Vampyre Kitty

    Vampyre Kitty Seasoned Veteran
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    DJad~ it worked thank you so much! You saved me a huge headache lol.