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Reaching Broadsword

Discussion in 'UHall' started by T-Hunt, May 30, 2014.

  1. T-Hunt

    T-Hunt Sage
    Stratics Veteran Stratics Legend

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    Friend is trying to reach Broadsword to activate account.
    He cant remember main join account password , and when he trys to reset it , just gets error response.
    EA site is a nightmare to do anything.
    He has tried there help site , only to be redirected back to timbucktwo.
    Is there any phone number to reach EA Mythic to resub?

    Thanks
     
  2. Merus

    Merus Crazed Zealot
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    Well there is your problem, Timbuktu is completely the wrong place to get redirected. If you want help you need to be redirected to BFE.
     
  3. T-Hunt

    T-Hunt Sage
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    So is there realy a email for such a place by chance?
     
  4. Petra Fyde

    Petra Fyde Peerless Chatterbox
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  5. Winter

    Winter Lore Keeper

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  6. DJAd

    DJAd Stratics Legend
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  7. DJAd

    DJAd Stratics Legend
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    Sadly this has been like this for quite some time now. A friend of mine recently (last month) had the same problem. He managed to get a new password by going onto the EA website and having a "live chat" with the support people who were able to reset it. If not use the email address posted above.

    Good luck!
     
  8. T-Hunt

    T-Hunt Sage
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    OK thank you, will pass this information on to him and see what happens.
    Just hope Broadsword can get payments for UO themselves and leave EA totally behind.
     
    DJAd likes this.