I'm going to sound like a real git here, but . . . I have a couple of UO accounts that I haven't been on for probably a year and a half. I continued paying for them because it isn't all that much. Got a new job, got a new computer, and thought today I'd load up UO, down load the patches and run about the land for a while. I still remember the account names, I remember the passwords. However, they are not being accepted. I cannot "recover" them, because of the job change, my old email is no longer in existence. I'm guessing I'm going to have to get a human on the phone and deal with things on a one-to-one basis to get this worked out. Does that seem reasonable? Have there been any changes that would cause account names or passwords to not be recognized? Thanks.