If EA issued refunds to all of us suffering these stupid crashes and reverts that seam to be with out end or any staff admitting to any kind of responsibility... This would encourage the staff to fix the problem so we don't keep having the same issues week after week after week… thus ruining the game for all of us. Loosing a great pet tamed… is one thing. Loosing decorating work or sorting… having to re-do MIBs. Easy to redo. Thanks to these obnoxious crashes, I lost an non-replaceable Vollem from the crystal we got for buying SA early. Countless hours of training gone… more the problem, you can't replace it because no one’s selling them. Way to go staff!! FIX THE PROBLEM!