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Still can't get items from EA store in Australia!

Discussion in 'UO Oceania' started by AirGuitarGod, Mar 12, 2012.

  1. AirGuitarGod

    AirGuitarGod Guest

    I posted this on UHall but thought I would here too.

    We have been complaining about this through direct emails to EA Customer Support (now there’s an oxymoron if ever there was one) and various posts on Stratics, ever since they changed the store site so that you get directed to a local version, which in Australia’s case, has less than half of the items listed in its USA counterpart.

    So, if you live in Australia, there is no practical way to purchase the following:

    Ultima Online™: Stygian Abyss™ (Account Upgrade)
    Ultima Online™: High Seas Booster
    Gothic Theme Pack
    Ultima Online™ Character Name Change Token Code
    Ultima Online™ Character Gender Change Token Code
    Ultima Online™ Housing and Bank Storage Upgrade Code
    Undertaker's Staff
    Britannian Ship
    Woodworker's Bench
    Pen of Wisdom
    Ultima Online™ Eleventh Year Collection
    Natural Hair Dye
    Forged Metal Tool 5 Charges (100% Enhancment)
    Haochi’s Pigments

    So, if you happen to be a returning player living in Australia, you will not be able to upgrade your account to Stygian Abyss or High Seas!

    You think that once this oversight has been pointed out that EA would immediately fix things. Not the case. After countless emails, Stratics posts, even Mesanna saying she will look into it, still no change … nothing.

    Well done guys!

    And you wonder why people are leaving UO?
  2. Meldannen

    Meldannen Guest

    are you sure you're looking at the right site? Go to the origin store an dsearch ultima online. stygian abyss is surely there. i'm in australia too.
  3. Von Dagger

    Von Dagger Guest

    I tried logging in with Origin a few days ago and searchered for "Ultima Online" and there was no matches. I thought I must have done something wrong and was going to wait till next week when I am off work to check it out more thoroughly, but I guess now it wasn't me :)
  4. AirGuitarGod

    AirGuitarGod Guest

    Oh well ... I finally resorted to getting a friend in the USA to buy the Gothic Theme Pack for me.
    I'll be keeping an eye on the UO Store site to see if they ever get around to fixing this stuff up.