1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice
  3. Greetings Guest, Having Login Issues? Check this thread!
    Dismiss Notice
  4. Hail Guest!,
    Please take a moment to read this post reminding you all of the importance of Account Security.
    Dismiss Notice

THE EM CHRISTMAS GUARD THREAD

Discussion in 'UHall' started by Lexfixr, Dec 11, 2013.

Thread Status:
Not open for further replies.
  1. Lord Frodo

    Lord Frodo Stratics Legend
    Stratics Veteran Stratics Legend

    Joined:
    May 12, 2008
    Messages:
    7,669
    Likes Received:
    3,645
    Just tried toy chest with no luck. Timer says 155065 seconds (2584 min or 43 hrs) not sure what is going on.
     
  2. THP

    THP Always Present
    Stratics Veteran Stratics Legend

    Joined:
    Oct 13, 2003
    Messages:
    11,025
    Likes Received:
    2,083
    I think unless the EM comeback to fix this this toy box is gonna go poof ...still unable to get the toy gift.....box goes poof in around 3 -4 hours!!!! dohhhhhhhhh

    Better still mesanna herself ...maybe needed to sort this out...ive pmed the dark lady...but iam guessing a 50 people have already done so!! can only keep fingers crossed on this one..off to work back in 11 hour..think i will miss this.....uhmmmm
     
    #352 THP, Dec 28, 2013
    Last edited: Dec 28, 2013
  3. outcry

    outcry Slightly Crazed
    Stratics Veteran Supporter Stratics Legend

    Joined:
    May 16, 2008
    Messages:
    1,300
    Likes Received:
    369
    as of 5:49 est time the box is gone on Arirang
     
  4. Minerva Foxglove

    Minerva Foxglove Lore Keeper
    Stratics Veteran Stratics Legend

    Joined:
    Jun 19, 2008
    Messages:
    822
    Likes Received:
    527
    Im there with 3 chars. I clicked the chest like 5 min before it dissapered. I was hidden and all of a sudden a statue apeared infront of my feet just to pick up. weird way to distribute them i thought and logged in the other two but got nothing
     
  5. The Scandinavian

    The Scandinavian Certifiable
    Stratics Veteran Stratics Legend

    Joined:
    May 31, 2001
    Messages:
    1,865
    Likes Received:
    90
    Uuugh,

    hopefully the old toy box is gone because it doesnt work.
    After server up maybe there are a brabd new you box that works perfectly.

    Yepp,
    Im crazy optimistic. but its christmas after all.

    THP,
    if I manage to log in when the box is working I will give you a toy.


    Regards
    The Scandinavian
     
  6. The Scandinavian

    The Scandinavian Certifiable
    Stratics Veteran Stratics Legend

    Joined:
    May 31, 2001
    Messages:
    1,865
    Likes Received:
    90
    Minerva ,

    you might have an unique toy !

    Regards
    The Scandinavin
     
  7. Minerva Foxglove

    Minerva Foxglove Lore Keeper
    Stratics Veteran Stratics Legend

    Joined:
    Jun 19, 2008
    Messages:
    822
    Likes Received:
    527
    The box dissapered infron of our eyes and kongomongo that was there said he got a message from the EM saying he now knew what was wrong and needed help from "above" Due to time zone differences he could not do more right now. Poor EM he really tries.
     
  8. Minerva Foxglove

    Minerva Foxglove Lore Keeper
    Stratics Veteran Stratics Legend

    Joined:
    Jun 19, 2008
    Messages:
    822
    Likes Received:
    527
    I hope everyone making an effort will get a toy. I think this will end up well.
     
  9. Lexfixr

    Lexfixr Sage
    Stratics Veteran Stratics Legend

    Joined:
    Jan 21, 2009
    Messages:
    526
    Likes Received:
    224
    3:24 AM Pacific standard time the chest is gone !!!!! what a total joke
     
  10. kongomongo

    kongomongo Lore Master
    Stratics Veteran Campaign Supporter

    Joined:
    Sep 10, 2012
    Messages:
    1,039
    Likes Received:
    233
    Poor guy didnt even know of the problem. Seems like a lot complained into their beards yesterday which is, well, not too helpful for the EM.

    I emailed him an hour ago and received a prompt reply where he told me all was in order from his side. I explained the problem again and linked to this thread here.

    Then he proceeded to get it fixed: http://arirang.uoem.net/?p=3872
     
  11. kongomongo

    kongomongo Lore Master
    Stratics Veteran Campaign Supporter

    Joined:
    Sep 10, 2012
    Messages:
    1,039
    Likes Received:
    233
    I guess we just gotta wait for Mesanna to wake up and fix it. We'll get our toys..
     
  12. S_S

    S_S Babbling Loonie
    Stratics Veteran The Squirrel Empire

    Joined:
    Mar 8, 2012
    Messages:
    2,339
    Likes Received:
    1,631
    And... it's gone :(
     
  13. The Scandinavian

    The Scandinavian Certifiable
    Stratics Veteran Stratics Legend

    Joined:
    May 31, 2001
    Messages:
    1,865
    Likes Received:
    90
    Well,

    talking only for myself I say that we behave like kids.
    :(

    If noone told him, including myself ,we really should keep the blame stick ourself.


    Regards
    The Scandinaian
     
    kongomongo likes this.
  14. BrianFreud

    BrianFreud Lead Wiki Mod & Doer of Crazy Things
    Professional Stratics Veteran Wiki Editor Wiki Moderator Campaign Supporter

    Joined:
    Oct 2, 2013
    Messages:
    8,215
    Likes Received:
    3,663
    Kongomongo (and Scandinavian), I really don't agree that noone was reporting a problem... This thread exists, I and others paged multiple times, I @ mesanna'd a post here, it was being stated often in Arirang's general chat - I and others did try asking for him there without response - plus there were at least a dozen people standing at the toybox all day and night saying it didn't work - the EM never looked in to see if the toybox worked. I'm prob just not seeing it, but I don't see an email address for him on http://arirang.uoem.net/

    Personally, I think all normal means apart from email for contacting EMs/devs/Mesanna were tried. Imho, this is entirely on the EM's shoulders; there's no way he shouldn't have known it was broken, esp with him placing it at 8 am EST Jan 27, and claiming to not know it was broken until 5:30 am EST Jan 28, with only 2:30 left before the toybox disappeared (though I gather it poofed earlier than that?)... unless he placed it and just never bothered to test it or check to make sure there weren't problems.

    Brian
     
    #364 BrianFreud, Dec 28, 2013
    Last edited: Dec 28, 2013
  15. kongomongo

    kongomongo Lore Master
    Stratics Veteran Campaign Supporter

    Joined:
    Sep 10, 2012
    Messages:
    1,039
    Likes Received:
    233
    Sorry brian but I have to completely disagree here. Do you report to your electricity company that lights are out by talking to your neighbours or the police? (Sorry for the analogy but i feel it fits)

    I wouldnt ever assume an asian EM that states he has a problem and has to cut his quest to monitor a stratics thread 24/7 at a time he should be asleep due to his timezone. GMs? Not sure how they could help. Mesanna was mentioned in a thread, ok thats good. Still not something I would expect a direct response from.

    In my discussion with the EM it was obvious he was unable to replicate the problem. Only by pointing him to others that also had the problem he was seeing that there definitely was something up.

    Tldr, sorry. Im just always a fan of reporting things thoroughly and directly if i want stuff fixed. Not directing this at anyone, but the amount of throwing unconstructive complaints out is mind boggling at times. The first threads are always like "wtf have the devs fxceked up this time???? How dumb you gotta be????" And stuff like that, without even knowing details. I always think "are they really thinking this helps anyone?"

    /rant
     
  16. BrianFreud

    BrianFreud Lead Wiki Mod & Doer of Crazy Things
    Professional Stratics Veteran Wiki Editor Wiki Moderator Campaign Supporter

    Joined:
    Oct 2, 2013
    Messages:
    8,215
    Likes Received:
    3,663
    kongomongo, my issue with your reply is that it took whatever blame should be given, and put it on us for somehow not reporting the problem to the EM. Sorry, but you've skipped over some of the things that were tried; at the least, paging the EM in g-chat and events chat and over a dozen people standing near the toybox reporting it not working. I can confirm that these things were done throughout the day, from at least 11:45 am EST through until 2 am EST.

    Additionally, stratics is the official forums for UO. We weren't just posting "at a time he should be asleep due to his timezone"; the posts about the toybox not working started with Tina's at 10:30 am yesterday morning and went throughout the day. Indeed, that was why we hoped server up time would make a change, either through the server up fixing it, or simply, it being morning his time for him to be able to fix it.

    Apart from all these ways we tried to contact the EM, nowhere on the EM site is there a contact field or email address, so far as I can find. It simply seems to me that the EM dropped off the toybox, logged out, then never looked at the official forums nor logged into the shard.
     
    #366 BrianFreud, Dec 28, 2013
    Last edited: Dec 28, 2013
  17. kongomongo

    kongomongo Lore Master
    Stratics Veteran Campaign Supporter

    Joined:
    Sep 10, 2012
    Messages:
    1,039
    Likes Received:
    233
    Then I'll simply let you think that and not disrupt any further.
     
  18. Kolka

    Kolka Babbling Loonie
    Professional Stratics Veteran Campaign Patron

    Joined:
    Sep 8, 2013
    Messages:
    2,587
    Likes Received:
    3,355
    EM Takako is currently on Arirang and working on fixing the toybox. It has been removed from the snow cave at the moment
     
  19. slippjeem

    slippjeem Looking for a whispering rose for Little
    Stratics Veteran Stratics Legend Campaign Supporter

    Joined:
    Nov 19, 2004
    Messages:
    1,602
    Likes Received:
    1,141
    Gah got up at 5 am for nothing, oh well atleast I will be able to mess the tailors up first this week ;o)
     
  20. BrianFreud

    BrianFreud Lead Wiki Mod & Doer of Crazy Things
    Professional Stratics Veteran Wiki Editor Wiki Moderator Campaign Supporter

    Joined:
    Oct 2, 2013
    Messages:
    8,215
    Likes Received:
    3,663
    Thanks Kolka. :) Anyone who parked in the snow cave, there is an EM gate back to luna at the moment to save you time getting back. EM Takako says that the toybox is currently being fixed, and will be placed in a bank once it is done. He also says that Balhae has no EM to place a toybox, but that he will pass the message up to see if Balhae can possibly get one.
     
  21. Kolka

    Kolka Babbling Loonie
    Professional Stratics Veteran Campaign Patron

    Joined:
    Sep 8, 2013
    Messages:
    2,587
    Likes Received:
    3,355
    So maybe now would be a good time to thank the EM who made the toybox an event on his/her home shard players, progressively made it easier as the week went for the non-Formosa players, then came over to Arirang to try and resolve their malfunctioning toy box, aaaaaaannnnndddddd will try and see if the abandonded Balhae shard can get a toybox?
     
  22. Lexfixr

    Lexfixr Sage
    Stratics Veteran Stratics Legend

    Joined:
    Jan 21, 2009
    Messages:
    526
    Likes Received:
    224
    Both EM Takako and EM Hanarin are in Luna talking to players atm -- Toybox not fixed yet but will be
     
    Lord Frodo and Kolka like this.
  23. BrianFreud

    BrianFreud Lead Wiki Mod & Doer of Crazy Things
    Professional Stratics Veteran Wiki Editor Wiki Moderator Campaign Supporter

    Joined:
    Oct 2, 2013
    Messages:
    8,215
    Likes Received:
    3,663
  24. Zosimus

    Zosimus Grand Inquisitor
    Stratics Veteran Alumni Stratics Legend

    Joined:
    Jul 3, 2004
    Messages:
    4,370
    Likes Received:
    721
    I do hope some of you know there are faster and better ways of contacting issues with the game instead of hoping a Dev may see it in a thread title that doesn't really show an issue.


    I would of started another thread with the actual issue on what shards in the title on the forums so a Dev could of seen it. Remember it is the holidays still for some and the devs may have taken some time off till the end of the year.

    Twitter

    @MythicNews

    @UOHerald

    @UltimaOnlineEA


    Facebook

    https://www.facebook.com/UltimaOnline
     
    #374 Zosimus, Dec 28, 2013
    Last edited: Dec 28, 2013
  25. MalagAste

    MalagAste Belaern d'Zhaunil
    Governor Stratics Veteran Alumni Stratics Legend Campaign Supporter Royal Knight

    Joined:
    Aug 21, 2000
    Messages:
    23,265
    Likes Received:
    9,386
    I thought that EM's have Mesanna's Cell Phone #. Just saying so if one of them is on it then I'm fairly sure she's already been contacted. However it would be nice to have some sort of return info saying don't waste your time we'll be back in the office on XYZ date and will fix it then..... but that might be asking too much.
     
  26. BrianFreud

    BrianFreud Lead Wiki Mod & Doer of Crazy Things
    Professional Stratics Veteran Wiki Editor Wiki Moderator Campaign Supporter

    Joined:
    Oct 2, 2013
    Messages:
    8,215
    Likes Received:
    3,663
    EM Hanarin said he sent word to his boss(es) in the US, but he kind of thought they might be out of the office for the holidays. He did say he'd be trying to get a fixed toybox up, but didn't know if or when for certain. He said he'd keep us posted in the Arirang EM forum. EM Takako (Formosa) and EM Hanarin (Arirang) both also said they'd been surprised; they didn't realize that there were any people collecting the toys other than for any given player's own main shard.

    EM Takako also clarified that for Formosa, it was an event he'd planned for a good while - makes sense, as it was posted on that shard's EM page for a while prior to the toyboxes coming out. When the toyboxes did come out, he'd added the Formosa one as a prize at the end of the already-planned event. That was why it was so difficult at the beginning (never planned with newbies in mind) and also why it was in a place only SA-enabled accounts could go (the maze was planned long before the idea of a shard(s)-wide gift being a part). He said he'd keep both in mind next time - he'll likely still have difficult puzzles, but if he thinks newbies may be trying to attend in large numbers, he'll try to scale difficulty down over time so we still have a chance, and if there's a shard-wide gift, he'll try to avoid places that require specific expansions.

    Both EMs also had at least a handful of Balhae players asking where their toybox was. EM Takako's going to be passing the request to his bosses, but no promises.


    Brian
    ICQ 23573865



    P.S.: I leave for vacation tonight. I'll have limited net access the next few days, then I'll be at sea until the 13th. For anyone who wants a lift for their toys, please take the next couple weeks to check and make sure that you've not forgotten to drop any off to me. I'll be collecting toys again Jan 13 - Jan 15th. No late dropoffs this time, please; I'll be pushing to get shards packed and moved starting the 16th, plus I have to have bags ready on the 16th for those helping on shards where I don't personally have a token. If you have friends who need a lift, and they don't use ICQ, please collect theirs with yours, to give to me and catch a ride. We now have coverage for every single shard which got a toybox, plus Arirang if that toybox ever does get fixed. Dropoffs will first be on Chessie for those who can, hopefully by the end of the month, then immediately after, on Atlantic, for everyone else. More info at http://stratics.com/community/threads/how-to-get-your-toy-soldiers-home.309345
     
    #376 BrianFreud, Dec 28, 2013
    Last edited: Dec 28, 2013
    Lexfixr likes this.
  27. slippjeem

    slippjeem Looking for a whispering rose for Little
    Stratics Veteran Stratics Legend Campaign Supporter

    Joined:
    Nov 19, 2004
    Messages:
    1,602
    Likes Received:
    1,141
    He put a guy next to the Luna Banker that just gives news about the box, just say news ;o)
     
  28. S_S

    S_S Babbling Loonie
    Stratics Veteran The Squirrel Empire

    Joined:
    Mar 8, 2012
    Messages:
    2,339
    Likes Received:
    1,631
    Did Airirang ever get their box fixed? :)
     
  29. THP

    THP Always Present
    Stratics Veteran Stratics Legend

    Joined:
    Oct 13, 2003
    Messages:
    11,025
    Likes Received:
    2,083
    the guy at the bank says not....still ongoing...like above just say ''news'' at the bank nd u will be informed/updated
     
  30. slippjeem

    slippjeem Looking for a whispering rose for Little
    Stratics Veteran Stratics Legend Campaign Supporter

    Joined:
    Nov 19, 2004
    Messages:
    1,602
    Likes Received:
    1,141
    Kolka likes this.
  31. GL Trader

    GL Trader Visitor

    Joined:
    Dec 23, 2013
    Messages:
    4
    Likes Received:
    5
    I would be interested in trading LRC suits and full spell book with anyone who wants one on Great Lakes for one on their shard to help with getting around to get these gifts we all try to get with new chars.
     
  32. S_S

    S_S Babbling Loonie
    Stratics Veteran The Squirrel Empire

    Joined:
    Mar 8, 2012
    Messages:
    2,339
    Likes Received:
    1,631
    Most of the toy chests are now gone
     
  33. 4gregu

    4gregu Slightly Crazed
    Stratics Veteran Stratics Legend

    Joined:
    Feb 25, 2004
    Messages:
    1,398
    Likes Received:
    519
    Is the box on Formosa gone now? I was away for christmas and went to the em hall there. there is a bunny saying "Last chance to get the Holiday Toy before it is gone, gone at server time, HuRRy!!!" but i cant seem to find the box (no hole to step in, standing on the bunny doesnt do anything)
     
  34. 4gregu

    4gregu Slightly Crazed
    Stratics Veteran Stratics Legend

    Joined:
    Feb 25, 2004
    Messages:
    1,398
    Likes Received:
    519
    EM Takako responded in game within minutes of me posting that to remove the bunny. Apparently the box was gone right after christmas. If anyone has an extra Formosa toy for sale.. please let me know.

    (again thank you Takako for the speedy response, it was nice talking to you)
     
  35. BrianFreud

    BrianFreud Lead Wiki Mod & Doer of Crazy Things
    Professional Stratics Veteran Wiki Editor Wiki Moderator Campaign Supporter

    Joined:
    Oct 2, 2013
    Messages:
    8,215
    Likes Received:
    3,663
    Jack, talk to me when I get back; I snagged only 2, earmarked the spare for you when I noticed you were afk. :)
     
  36. Xanthril of LA

    Stratics Veteran Stratics Legend

    Joined:
    Dec 30, 2007
    Messages:
    737
    Likes Received:
    90


    Well was just able to log on since I left to visit family. Apparently no toy box on Arirang. Oh well, that happens. Does anyone know of any current way to get newbie characters off ice island on Arirang? The EM gate is down.
     
  37. Lady Michelle

    Lady Michelle Sprite Full SP
    Stratics Veteran Stratics Legend The DarkOutlaws, TDO

    Joined:
    May 12, 2008
    Messages:
    2,721
    Likes Received:
    1,405
    help option on paperdoll character stuck option
    oh and you didn't hear that from me I'll deny it :D
     
    Lord Frodo likes this.
  38. Xanthril of LA

    Stratics Veteran Stratics Legend

    Joined:
    Dec 30, 2007
    Messages:
    737
    Likes Received:
    90

    Hehe. Oh my, you know you are tired when you don't even think about the stuck help option. And I'm not even sure why I just thought about it now -- some unknown birdie perhaps.... I was stuck thinking about the various crystal portals and was hoping there might be a known one on the island.
     
    Lady Michelle likes this.
  39. Tina Small

    Tina Small Stratics Legend
    Stratics Veteran Stratics Legend 4H

    Joined:
    May 12, 2008
    Messages:
    8,391
    Likes Received:
    2,618
    I can gate you off if you're still there and haven't used help yet.
     
  40. DJAd

    DJAd Stratics Legend
    Stratics Veteran Stratics Legend

    Joined:
    Aug 17, 2007
    Messages:
    9,237
    Likes Received:
    4,664
    Did Arirang and Balhae ever get a box?
     
  41. MalagAste

    MalagAste Belaern d'Zhaunil
    Governor Stratics Veteran Alumni Stratics Legend Campaign Supporter Royal Knight

    Joined:
    Aug 21, 2000
    Messages:
    23,265
    Likes Received:
    9,386
    Far as we know NO. But someone is on it.
     
    DJAd likes this.
  42. Xanthril of LA

    Stratics Veteran Stratics Legend

    Joined:
    Dec 30, 2007
    Messages:
    737
    Likes Received:
    90

    Thanks Tina. I am still there. I figure I can use the help feature anytime. Would love a gate, if you are still available. I'll keep this page open for awhile to see if you respond. I can always check in general chat to see if anyone is available to send a gate to the island.
     
    #392 Xanthril of LA, Jan 2, 2014
    Last edited: Jan 2, 2014
  43. Tina Small

    Tina Small Stratics Legend
    Stratics Veteran Stratics Legend 4H

    Joined:
    May 12, 2008
    Messages:
    8,391
    Likes Received:
    2,618
    On my way!
     
  44. Xanthril of LA

    Stratics Veteran Stratics Legend

    Joined:
    Dec 30, 2007
    Messages:
    737
    Likes Received:
    90


    Me too.... Thank you for the kindness Tina!
     
    #394 Xanthril of LA, Jan 2, 2014
    Last edited: Jan 2, 2014
  45. Minerva Foxglove

    Minerva Foxglove Lore Keeper
    Stratics Veteran Stratics Legend

    Joined:
    Jun 19, 2008
    Messages:
    822
    Likes Received:
    527
    News from the Arirang EM site:
    28
    Dec​
    Christmas Gift emergency


    Categories: Announcements , Event News
    Hello, EM Lynn is one.
    Christmas gifts are received by that part of the problem and to receive e-mail was confirmed when the problem is found in the fact of such measures for some time, but it may delay the issue is resolved as soon as this part of the re- I will re-announcements. For the inconvenience Sorry for the mentioned parts. Happy New Year and Christmas coming to spend time on this issue, which caused more reluctant about that throw.
     
  46. kongomongo

    kongomongo Lore Master
    Stratics Veteran Campaign Supporter

    Joined:
    Sep 10, 2012
    Messages:
    1,039
    Likes Received:
    233
    Strange, EM Hanarin posted that there wont be gifts for Arirang and Balhae.
     
  47. kongomongo

    kongomongo Lore Master
    Stratics Veteran Campaign Supporter

    Joined:
    Sep 10, 2012
    Messages:
    1,039
    Likes Received:
    233
  48. Tina Small

    Tina Small Stratics Legend
    Stratics Veteran Stratics Legend 4H

    Joined:
    May 12, 2008
    Messages:
    8,391
    Likes Received:
    2,618
    EM Hanarin has been really hard on himself /herself over this issue. The town crier announcements and his posts on the Arirang EM website make me feel so bad for him, because he's apologized profusely for wasting players' time and has tried so hard to put all the blame on himself for what happened. I would like to reassure him that the explanations given are more than satisfactory and I harbor absolutely no ill will over this incident. It's clear that he had something fun planned, through an unfortunate set of circumstances it didn't work out as planned, and he tried to make things right but couldn't. I sincerely hope that this does not put a damper on his enthusiasm for being an EM or cause him to lose his job. I hope he will be able to consider it a learning experience and move on. And as players, I hope we all consider it an opportunity to show some empathy and don't make a big deal out of it.
     
    AppleJax, Kolka, Parnoc and 14 others like this.
  49. Lexfixr

    Lexfixr Sage
    Stratics Veteran Stratics Legend

    Joined:
    Jan 21, 2009
    Messages:
    526
    Likes Received:
    224
    EM Hanarin you are a class act we need more caring people like you in the game
     
    Kolka, Parnoc, Xanthril of LA and 5 others like this.
  50. kongomongo

    kongomongo Lore Master
    Stratics Veteran Campaign Supporter

    Joined:
    Sep 10, 2012
    Messages:
    1,039
    Likes Received:
    233

    Could not agree more. Thank you
     
    Kolka, Lord Frodo and EM Takako like this.
Thread Status:
Not open for further replies.