Had all items of worth taken out of a private castle. Occured within last 2 weeks. Several names granted access to castle within same time frame. Account name and password always private.Called UO and got major runaround. All this occured when there were issues with ladder placement recently. UO service was the worst. After holding on line for 45 min was just disconnected. Tried online chat. Got down to 1 in Que then it was cancelled. Called again and helpful person took details and told me UO would fix my problem. I was told they could look at what had been in castle and replace items because of how this happened. No results. Called again got a different person. They sent me to a supervisor. Supervisor said what the first person said was incorrect. Offered tokens and agreed to have ingame GM assist me. Waited 2 hours in game only to have GM tell me what UO support had said was incorrect. No one has helped except the offer of a heritage token per account. So, I have 26 uo accounts for sale. 1 Castle, 3 Keeps, 10 18x18 numerous maxed characters So, if you have any intrest PM me for details. I am finally ready to quit this game after 11 years and numerous accounts.