So my account just hit sixty months and I wanted to claim a veteran reward. At the moment, I have two characters on Oceania and three on another shard. For some reason, however, the reward gump will not appear on either of my Oceanian characters, and it will only appear on one of the three characters on the other shard - which is not my homeshard and, thus, not the one that I want to claim a reward on. I sent a query but only recieved a canned response about where to go if I felt that my account age was displayed incorrectly, which was not the problem. I've logged in and out several times, but the reward claim gump is still only appearing on that single character. Has this happened to anybody else? Do you know how to fix it?