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Where do I send my account age issue to?

Discussion in 'UHall' started by Alyssa of ATL, Feb 24, 2009.

  1. I'm having the pretty standard issue with my account age not updating. What address/which person do I send my info to, these days?

  2. Ashlen

    Ashlen Guest

    Alyssa do they even care to fix that anymore?

    Ive have 2 old accts that date back to the very
    beginning and Ive fought this battle a few times
    Both my accts now say 132 months and one was
    actually played during beta and the other wasnt

    The last time i tried to get this right with them
    the ages of accts were not the same, Because
    they shouldnt be, but I was told they were correct.

    My accounts havent aged correctly in so many years
    that I just stopped saying anything about it, but when
    rewards come out then it makes me want to cry because
    Ive played and paid for 3 acct and many times up to 5 accts
    every since Sept 1997. You would think just keeping my
    age correct wouldn be asking to much.
  3. Blah... it does seem futile. Reporting it as an issue probably wont do any good, but after watching an account sit at 107 for 4 months, it's hard not to say anything.

  4. Alezi

    Alezi Lore Keeper
    Stratics Veteran Stratics Legend

    Sep 29, 2007
    Likes Received:
    I have a theory about this. All the old accounts lost age goes to new accounts age. My account is only 15 days old, yet account profile shows that my account is 2 months old.
  5. Thats not a bad theory, but i belive thats all because of the screw up in the begining of vet rewards, they gave everyone 2 months added onto the total.