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Where should I go to report e-mail I think is a scam?

Discussion in 'EA Land/The Sims Online Stratics Forums' started by jafo1972, Apr 19, 2008.

  1. jafo1972

    jafo1972 Guest

    I received an e-mail tonight that I think is from a scammer asking me to click on a link and follow it to update my information with EA. The twist on this one is that it's just saying I should make sure I keep my info up-to-date instead of that I have to do this or my account will be terminated. I know that companies often have departments to forward these suspicious letters to and I would like to forward this one to EA for investigation.



    ETA: I don't know that it came from a user here since I don't have my e-mail displayed here, but it is the addy I use to product register my EA games.
  2. Guest

    Guest Guest

    they will never ask you to update anything at a link they send you in an email, if anything go through the regular url you usually use. If anything dont update anything and IF (not likely) your account is terminated just update it then, but most likely it'll go away LOL just email them back laughing at them and telling them to f*** off lol thats what i do when i get emails like that
  3. Guest

    Guest Guest

    The email address is in my siggy.
  4. DGLita

    DGLita Guest

    Has to be a scam, ive never had anything like that from EA. I think these people may be getting email addresses from this or similar sites, so make sure yours is hidden
  5. Guest

    Guest Guest

    Polly has a thread on email scams here.
  6. I received one of those e-mails too. I have no clue how they got my e-mail address. I am reporting it.
  7. jafo1972

    jafo1972 Guest

    It's not like it's an e-mail asking me to send them my info. It's set up more as a reminder that I can go to the links provided and update my info. However the links don't look legit to me so I refuse to click on them.

    Thanks for the only answer that really addressed my question. I have gotten e-mails like this from other companies, mostly paypal, that were phishing scams. I called their customer service number before I did anything and was provided an address to forward the letter for investigation. Since this is set up to appear to be official, I thought EA might want to do the same.

    I don't list an address on any forums for this reason. If a member wants to contact me, they can PM me. If it's someone I want to talk to outside of the forum, then I give out that info but I usually know who it is well before then.

    I saw Polly's thread about this, however it said to give the info to my ISP if someone was pretending to be a specific person. The way this was set up was more sophisticated and I just wanted EA to look at it so they can decide if it needs more investigation.

    Thanks all for your answers, helpful or not. I have sent this to the address Simone provided and also through the customer service e-mail system. I think Simone's address will be more helpful than the other but I can try.
  8. Guest

    Guest Guest

    I am curious if your email with the link in it included the word fun.ea? Because I received an email just like that and I was still half asleep and clicked on it. It did take me right to the regular EA site and it had all of my info already there without me having to type anything into it. I x'd out of it just to be sure and went to the ealand site and changed my password just in case. Mine wasnt asking for info either, it was just saying Thanks and be sure to keep your info updated for the latest news and info.
  9. on the 18th, i also received the same email. i still have it, never clicked on it, but was about to inquire on it as well. i asked my husband if he did anything and he didnt. made me question and wonder.

    edit to add that my email is not listed on my stratics account ....
  10. Guest

    Guest Guest

    If you have registered any other Sim- games, such as SCS or any Sims 2 EPs, or if you had subscribed to the Sims 3 site, you may receive occasional e-mails from fun.ea.com.

    However, a little vigilance and caution is a good thing. A favorite technique for phishers is to make the embedded link in their message appear to be authentic by using subtle misspellings like replacing 1 or I for l, or by registering a domain that looks very similar to the actual domain they're trying to spoof.

    Any time you receive an unsolicited email, regardless of the source, that contains an embedded link, it is important that you never click the link in the e-mail! - especially if the message appears to be urgent, telling you that you will lose access to something if you don't act "right away". Instead, open your web browser and type in the URL manually, going by what you know, and not by literally typing in the URL in the message letter for letter.

    One more thing: Your email address does not necessarily have to be publicly available anywhere. If you use a common mail server such as Yahoo, Gmail, Hotmail, or widely-used ISPs such as Verizon, Comcast, or RoadRunner, you may be subject to what's known as "dictionary spam". This is where the spammer or phisher blasts a specific ISP with hundreds of thousands of copies of the message, using a computer program to generate email addresses, in the hopes that even a small percentage of them match an actual username. Worse, these messages may contain images or "web bugs" (typically 1px by 1px images) that are loaded from the spammer's server upon opening the message, thus logging your IP address. Clicking any "opt-out" links in the message simply confirms your e-mail address as valid and places it on the mailing list of every spammer in the world.

    Lastly, if you are using Microsoft Outlook or Outlook Express, you should consider switching to a more secure e-mail client such as Mozilla Thunderbird. Thunderbird is generally very good about catching phishing attempts and will alert you to the suspicious message as a possible scam. It also stops images from auto-loading unless the sender is in your address book.