I obtained a new credit card so I need to update my billing information. I went to UO.com accounts and it sent me to a new page. I tried working with it but nothing works and I am totally lost. Meanwhile, my accounts are blocked and I have thousands of real life dollars WORTH of long, hard-earned good items I'm going to lose, as well as my houses, including my vendor house in Luna. I've called and called only to reach no one with the phone number Kai provided, and am getting absolutely NOWHERE using webpages. When I try to update my accounts on a billing page (at the new site) I wait and wait for it to go through, then it says the site cannot be accessed at this time. After around 13 years of dedicated playing it will be bitter for me to have it end this way. And yes, I also got the email that an account was closed. Even though it wasn't true, what the heck is going on with this situation??? Grateful for any responses from other UO players. Cheers!